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Frequently Asked Questions

What is your shipping Policy?

FOR PRINTS - Your order will be placed with our photo lab department on the West Coast the same day the order is placed. Orders are generally shipped via UPS  or USPS Priority Mail and delivery time is from 1-5 days depending on your location.  Prints are produced with a high gloss finish to provide the maximum resolution and a float mount with a wall hanging plate for easy installation, unless you have upgraded to a Euro Frame. They are carefully packed for damage protection and completely insured to arrive in perfect condition. Shipping times range from 2-3 weeks. You will receive a tracking number via email as soon as your order has been shipped.

SHIPPING PRICES - Free Shipping to USA and Canada!


What is your Policy on Returns/Exchanges/Refunds?

Our policy here at Don Slocum Images, is that we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here  don@donhawaii.com and include your order number and a brief description of what’s going on. Someone from our office will contact you to see how we can help. All orders are completely insured to guarantee that your order will arrive to you in perfect condition. Orders can not be canceled once production has begun, usually one week .

There’s a 15% restocking fee that is applied for any order canceled 

How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter!!

You can also follow us on our social media pages as we are constantly posting about new work!

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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This offer is valid for NEW CUSTOMERS only!